本文へ移動

Apply for Password Reissuance

1. About Password Reissuance

You may request for a new password through the below steps if you forgot your password.

2. Notes

(1) The email address registered for JASTPRO Code would be necessary for password reissuing, which acts as a means to confirm your identity.
(2) If you also forgot your registered email address, you would not be able to complete the application procedure. Please contact us to change your email address first.

3. Guideline on Applying for a new password

Step 1. Go to the 'Reissue Password' page

  • Scroll down to the bottom of this page, and click on the 'Reissue Password' button .
  • Fill in the CAPTCHA, then click 'OK'.
  • Click on the 'Reissue Password' button which locates in the bottom of the main menu.

Step 2. Fill in the Information

  • Fill in your JASTPRO Code, and registered email address, then click 'OK'.

Step 3. Receive Temporary Password

  • A temporary password, together with a URL for reissuing your password would be sent to your registered email address.
  • Access to the URL provided for reissuing your password.
  • The temporary password would expire after 1 hour.

Step 4. Reset Password

  • Once you access into the 'Reissue Password' page, please fill in your JASTPRO Code, registered email address, and the temporary password. Then click on the 'Reissue Password' button.
  • A new password would be sent to your registered email address.